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Macksofy Technologies
Industry · IRDAI · ISNP · DPDPA · Health Data

Cybersecurity built for insurers and insurtech.

Insurers sit on the most sensitive personal data outside healthcare — health records, financials, KYC and claims — across sprawling agent, broker, web-aggregator and insurtech ecosystems. Macksofy delivers IRDAI-aligned cybersecurity audits, VAPT and Managed SOC for life, general, health and reinsurance carriers.

Vertical outcomes
  • IRDAI-format reports accepted by the regulator and internal audit on the first read
  • Year-round VAPT across policy-admin, portals, mobile, the ISNP and the aggregator/insurtech API estate
  • DPDPA-aligned handling of policyholder health and financial data, with breach-readiness
  • 24×7 Managed SOC tuned for claims fraud, account-takeover and OWASP API Top 10
  • Third-party / insurtech / TPA integration risk assessed and continuously monitored
Sector context

Why Insurance cybersecurity isn't generic.

Insurance is regulated as part of BFSI but carries its own cyber profile. The IRDAI Information & Cyber Security Guidelines set the baseline — a board-approved security policy, a CISO, periodic VAPT and audits, incident reporting and third-party risk management — and they reach the entire distribution chain: insurers, ISNP (Insurance Self-Network Platform) operators, web aggregators, corporate agents, brokers and the growing insurtech layer. Overlaid on this is the DPDP Act, because an insurer's data estate is dominated by sensitive personal and health data, and CERT-In's 6-hour incident-reporting and log-retention directions.

Macksofy delivers IRDAI-aligned audits, application and API VAPT, cloud security and 24×7 Managed SOC into life, general (motor/property/marine), standalone health insurers and reinsurers. Most engagements run as an annual programme — periodic VAPT across the policy-admin system, customer and agent portals, mobile apps, the ISNP and the API estate that connects aggregators and insurtech partners — plus the point-in-time IRDAI audit and a CISO-on-tap retainer.

What's specific to insurance vs. generic BFSI: the attack surface is dominated by web and API channels (aggregator integrations, agent portals, claims and onboarding APIs) and by a long tail of third-party insurtech and TPA integrations; the data sensitivity is health-grade, so DPDPA and breach exposure are acute; and claims-fraud and account-takeover detection belong in the SOC alongside classic web/API threats. Reports follow the IRDAI format and map cleanly to ISO 27001 and the DPDP Act.

Regulatory coverage

Frameworks Macksofy already maps to.

Every engagement's controls matrix tracks against these frameworks so the same evidence covers multiple regulator submissions.

  • IRDAI — Information & Cyber Security Guidelines for insurers and intermediaries
  • IRDAI — ISNP (Insurance Self-Network Platform) security requirements
  • DPDP Act 2023 — sensitive personal + health data of policyholders
  • CERT-In — 6-hour incident reporting + log retention + empanelled audit
  • ISO 27001 — ISMS run jointly with the IRDAI control mapping
  • SOC 2 — for insurtech / SaaS platforms serving carriers
Anonymised engagement snapshot

What a Insurance engagement actually delivers.

Client profile

Standalone health insurer · pan-India · web-aggregator + agent + insurtech distribution

Scope

Annual programme — IRDAI Information & Cyber Security Guidelines gap closure, quarterly VAPT across the policy-admin system, customer/agent portals, mobile app and the claims/onboarding API estate, plus a review of web-aggregator and TPA integrations.

Finding

A claims-upload API exposed an IDOR that let an authenticated policyholder enumerate and download other claimants' medical documents. A web-aggregator integration trusted a partner-supplied identifier without server-side authorisation.

Outcome

Object-level authorisation enforced on every claims/document endpoint, the aggregator integration moved to signed, server-validated tokens, and the SOC gained detections for cross-account enumeration. IRDAI gap items closed and the evidence pack mapped to ISO 27001 + DPDP Act in one report set.

What clients say · Trusted India + UAE

Rated 4.9 ★ from 612 client reviews.

CERT-In Empanelled
Govt of India · MeitY
EC-Council ATC
Authorized Training
ISO 27001 Certified
Info Security Mgmt
We've worked with three Big 4 firms before Macksofy. None found what their team did in our payments stack. The most actionable report we've received in a decade.
AK
Aisha Khan
Information Security Manager · Listed Fintech · BKC, Mumbai
The CHFI training Macksofy delivered for our cyber cell raised investigation quality measurably. Practical, India-context-aware, and respectful of our operational realities.
IK
Inspector K. Joshi
Cyber Cell · Maharashtra Police · Mumbai
Came in with zero security background. 5 weeks later I was running Burp Suite and Metasploit confidently. Cleared CEH on the first attempt.
VI
Vivek Iyer
DevSecOps Lead · Healthcare SaaS · Hyderabad
FAQ

Things Insurance buyers ask first.

Yes. We deliver against the IRDAI Information & Cyber Security Guidelines — periodic VAPT, the control-area gap assessment, incident-reporting and third-party-risk requirements — in the format IRDAI and your internal audit expect. Macksofy is CERT-In empanelled, and we map the same findings to ISO 27001 and the DPDP Act so one evidence base serves all three.
Delivery footprint

Where Macksofy delivers Insurance cybersecurity.

On-site engagements across India's BFSI, fintech, government and SaaS metros plus the UAE. Senior consultants fly from Mumbai BKC for kickoff, key reviews and exit briefings; remote weeks run through the rest of the engagement.

Talk to us

Get a fixed-price proposal in 48 hours.

Tell us about your security need — pentest, audit, training or a wider engagement. A senior consultant will reply within a few business hours.

CERT-In Empanelled
Information Security Auditor · India
  • CERT-In Empanelled
  • EC-Council ATC · CompTIA Authorized
  • 20,000+ professionals trained
  • India + UAE engagements
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