Skip to content
Macksofy Technologies
Insurance Regulatory · IRDAI Cyber Crisis Management

IRDAI Information Security Audit

IRDAI compliance for insurers, brokers, web aggregators, TPAs.

End-to-end audit per IRDAI's Information & Cyber Security Guidelines (2023). Insurance regulators require annual + event-driven audits across insurers, intermediaries, web aggregators and TPAs — Macksofy delivers them all with a single engagement.

Aligned to
  • IRDAI Information & Cyber Security Guidelines (2023)
  • IRDAI Cyber Crisis Management Plan
  • Insurance Act + IRDAI Regulations
  • CERT-In Empanelment requirement
  • ISO 27001:2022 (mapped controls)
  • DPDP Act 2023 (overlap with privacy)
In short

What is IRDAI cybersecurity compliance?

IRDAI's information and cyber security guidelines require insurers to run VAPT, appoint a CISO, and report incidents. Macksofy audits insurers and insurtechs against the IRDAI framework, covering ISNP systems and policyholder data protection under DPDP, across India.

Why IRDAI Audit matters

IRDAI Audit is leverage, not paperwork.

IRDAI Cyber Security Guidelines (2023) cover not just IT controls but governance, third-party risk and incident reporting within 6 hours of detection. Insurance entities face sanctions including licence suspension for material non-compliance. Macksofy's IRDAI audit team includes auditors who have delivered to top private and PSU insurers across India.

Applicability
  • Life + general + health insurers (Indian + foreign)
  • Reinsurers operating in India
  • Insurance brokers + corporate agents
  • Web aggregators (PoS / IMF)
  • Third-Party Administrators (TPAs)
  • Insurance marketing firms
Standards & frameworks

Aligned to the regulations that matter.

IRDAI Information & Cyber Security Guidelines (2023)
IRDAI Cyber Crisis Management Plan
Insurance Act + IRDAI Regulations
CERT-In Empanelment requirement
ISO 27001:2022 (mapped controls)
DPDP Act 2023 (overlap with privacy)
Methodology

How we run a IRDAI Audit engagement.

Interactive walkthrough — every phase clickable, every activity documented, every artefact regulator-ready.

Phase 01 / 5
20% complete

1 · Scoping

  • 01
    Insurer category (life / general / health / reinsurer)
  • 02
    Distribution channel inventory (online / agents / corporate)
  • 03
    TPA + claim processing surface
Deliverables

What your IRDAI Audit engagement puts on the table.

  • IRDAI-format audit report
  • Cyber Crisis Management Plan (template + validation)
  • Findings register · severity · ETA · management response
  • DPDP overlap remediation plan
  • IRDAI inspector support package
  • Free retest within 30 days · closure letter
Recent engagements
Health Insurer (top-5 by GWP)

Annual IRDAI audit + DPDP readiness

Outcome: All findings closed within 60 days; first-attempt clearance from IRDAI on-site inspection

At a glance

The shape of a IRDAI Audit engagement.

Every number below is grounded in how Macksofy actually runs the engagement — not aspirational marketing copy.

0
Methodology phases
0
Documented activities
0
Auditor-ready deliverables
0 day
Day retest window
Audit pillars

What we actually examine.

Each pillar is a distinct workstream inside the engagement — scoped, evidenced, and signed off independently before the audit pack is assembled.

18CONTROLS MAPPEDacross 6 pillars
Coverage breakdown
  • IRDAI cyber framework alignment3 pts
  • Information & cyber security audit3 pts
  • Outsourcing & cloud3 pts
  • Business continuity & DR3 pts
  • Reporting & disclosure3 pts
  • Insurance product security3 pts
Pillar 01
IRDAI cyber framework alignment

The IRDAI 2017 cyber-security framework + 2022 ISNP refresh.

  • 31-control board-approved policy review
  • CISO appointment + reporting evidence
  • Annual self-assessment to IRDAI
Pillar 02
Information & cyber security audit

What IRDAI inspections actually test on the ground.

  • Policyholder-data protection posture
  • PII / financial-data encryption evidence
  • Insurance-application secure-SDLC
Pillar 03
Outsourcing & cloud

The vendor-risk angle IRDAI cares about more than most regulators realise.

  • Outsourcing-policy + vendor-risk register
  • Cloud due-diligence + data-residency
  • Sub-processor + access-management
Pillar 04
Business continuity & DR

Continuity expectations on insurance ops + claims processing.

  • BCP plan + drill evidence
  • Claims-processing recovery RTO/RPO
  • Customer-communication playbook
Pillar 05
Reporting & disclosure

What you tell IRDAI, when, and in what format.

  • Half-yearly compliance status to IRDAI
  • Cyber-incident reporting workflow
  • Annual cyber-resilience report
Pillar 06
Insurance product security

Securing the product surface — apps, partner portals, agent tools.

  • Mobile + web application security
  • Agent / broker portal access review
  • PoS / partner integration security
Engagement timeline

From kick-off to regulator-ready report.

The horizontal flow below shows the typical week-by-week shape of a IRDAI Audit engagement. Click any station for detail in the methodology section above.

01
Week 1
Scoping
02
Week 2
Governance audit
03
Week 3
Technical audit
04
Week 4
Privacy + DPDP overlap
05
Week 5
IRDAI report + submission
What clients say · Trusted India + UAE

Rated 4.9 ★ from 612 client reviews.

CERT-In Empanelled
Govt of India · MeitY
EC-Council ATC
Authorized Training
ISO 27001 Certified
Info Security Mgmt
We've worked with three Big 4 firms before Macksofy. None found what their team did in our payments stack. The most actionable report we've received in a decade.
AK
Aisha Khan
Information Security Manager · Listed Fintech · BKC, Mumbai
The CHFI training Macksofy delivered for our cyber cell raised investigation quality measurably. Practical, India-context-aware, and respectful of our operational realities.
RK
R. Karandikar
Cyber Cell · Maharashtra Police · Mumbai
Came in with zero security background. 5 weeks later I was running Burp Suite and Metasploit confidently. Cleared CEH on the first attempt.
VI
Vivek Iyer
DevSecOps Lead · Healthcare SaaS · Hyderabad
FAQ

IRDAI Audit — what compliance leads ask before signing.

Yes, per IRDAI 2023 guidelines. Larger insurers and reinsurers run quarterly internal + annual external. TPAs and aggregators on annual cycle.
Pair with an assessment

IRDAI Audit evidence starts with hands-on testing.

A clean IRDAI Audit report rests on real technical assurance. These Macksofy assessments generate the vulnerability, penetration and control-effectiveness evidence your auditor expects to see.

References & standards

Macksofy delivers this work to the following standards and regulator requirements. Definitions and controls are sourced from the issuing bodies below.

Talk to us

Get a fixed-price proposal in 48 hours.

Tell us about your security need — pentest, audit, training or a wider engagement. A senior consultant will reply within a few business hours.

CERT-In Empanelled
Information Security Auditor · India
  • CERT-In Empanelled
  • EC-Council ATC · CompTIA Authorized
  • 20,000+ professionals trained
  • India + UAE engagements
Human verification· Cloudflare Turnstile

By submitting this form you agree to be contacted by Macksofy. We typically respond within a few business hours and never share your details. Protected by Cloudflare Turnstile and rate limiting.