Managed Security Services (MSSP)
Outsource the heavy lifting of day-to-day security operations to a CERT-In empanelled team. Managed SOC, managed EDR/XDR, managed vulnerability operations, managed identity hygiene and incident response — all under one SLA, one ticketing pane and one quarterly board report.
- Quote SLA48 hours
- Typical engagement5–15 working days
- RetestFree within 30 days
- Reporting formatCERT-In + ISO + SOC 2 ready
- Team100% in-house · OSCP / OSWE / OSEP
What are managed security services (MSSP)?
Managed security services outsource the day-to-day operation of your security controls — monitoring, detection, response, patching, and reporting — to a specialist provider. Macksofy runs MSSP engagements on your SIEM and endpoint stack, with SLAs and regulator-ready reporting for BFSI, fintech, and SaaS across India and the UAE.
A MSSP engagement, in plain language.
Most mid-market security teams in India and the GCC have 2–4 in-house engineers covering 200+ assets across cloud, on-prem and SaaS. Macksofy plugs in a 24×7 analyst pod (L1/L2/L3 + IR on-call), a tuned SIEM you keep ownership of, and a quarterly governance forum that measures MTTD, MTTR, control coverage and risk burn-down. You stop chasing alerts. We stop talking about tools and start talking about outcomes.
- Predictable monthly cost vs. fully-loaded ₹3–5 Cr/yr for a 24×7 in-house SOC
- Coverage maturity in 30–60 days instead of 12–18 months of hiring
- Single accountable provider for SOC, EDR, IR, vuln-ops and reporting
- Quarterly board pack auditors and regulators accept as-is (CERT-In · RBI · SEBI · ISO 27001)
Phased delivery — every step documented.
Interactive walkthrough of how we run a MSSP engagement — tap a phase to expand its activities.
1 · Onboarding & baseline
- 01Asset and identity inventory · crown-jewel tagging
- 02Risk baseline + control coverage gap analysis
- 03SIEM / EDR / IDS / cloud-log connector mapping
- 04Runbook + escalation matrix sign-off
Industry-standard + custom.
We use the same tooling top BFSI red teams operate — combined with Macksofy in-house extensions and proprietary scripts where commercial tools fall short.
Sectors we operate in
What you get
- 24×7 monitoring + Tier-1 to Tier-3 triage and investigation
- Managed EDR / XDR + managed vulnerability operations
- Incident response retainer hours (included)
- Monthly operations report + quarterly business review
- MITRE ATT&CK coverage map kept current
- Annual program maturity assessment
- Audit-ready evidence pack for CERT-In · RBI · SEBI · ISO 27001 · SOC 2
Anonymized engagement snapshots.
Scope · 24×7 MSS across AWS + on-prem AD, 1,800 endpoints
Finding: Detected and contained a ransomware-precursor (Cobalt Strike beacon) inside 22 minutes of initial access — domain compromise avoided
Critical — regulator notification not required; full forensic timeline delivered in 48 hours
Scope · Managed SOC + managed EDR + DFIR retainer
Finding: MTTD reduced from 6.8 hours to 18 minutes over 90-day baseline period
Material — measurable risk reduction reported to board + SEBI System Audit
Outsourced security operations, priced like a utility.
MSS pricing scales with monitored asset count, log volume and required SLA. 12-month minimum, billed monthly. Share your environment size and we'll send a tier-based proposal within 5 working days.
Rated 4.9 ★ from 612 client reviews.
“We've worked with three Big 4 firms before Macksofy. None found what their team did in our payments stack. The most actionable report we've received in a decade.”
“The CHFI training Macksofy delivered for our cyber cell raised investigation quality measurably. Practical, India-context-aware, and respectful of our operational realities.”
“Came in with zero security background. 5 weeks later I was running Burp Suite and Metasploit confidently. Cleared CEH on the first attempt.”
Things people ask before signing.
Often paired with this engagement.
Where Macksofy delivers MSSP.
On-site engagements across India's BFSI, fintech, government and SaaS metros plus the UAE. Senior consultants fly from Mumbai BKC for kickoff, key reviews and exit briefings; remote weeks run through the rest of the engagement.
Macksofy delivers this work to the following standards and regulator requirements. Definitions and controls are sourced from the issuing bodies below.
Get a fixed-price proposal in 48 hours.
Tell us about your security need — pentest, audit, training or a wider engagement. A senior consultant will reply within a few business hours.
- CERT-In Empanelled
- EC-Council ATC · CompTIA Authorized
- 20,000+ professionals trained
- India + UAE engagements