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RBI Master Direction · IT Governance, Risk, Controls & Assurance · 2023-24

RBI IT Governance Master Direction Audit

Board IT Strategy Committee to operator-level evidence — audited the way RBI inspectors read it.

Audit against the RBI Master Direction on Information Technology Governance, Risk, Controls and Assurance Practices (effective 01-Apr-2024). Covers IT governance, IT services management, IT operations, information security, business continuity and IT audit obligations for banks, NBFCs, AIFIs and credit information companies.

Aligned to
  • RBI Master Direction on IT Governance, Risk, Controls and Assurance Practices (RBI/2023-24/107 dated 07-Nov-2023)
  • RBI Cyber Security Framework for Banks (Jun 2016, updated)
  • RBI Master Direction on Outsourcing of IT Services (RBI/2023-24/102 dated 10-Apr-2023)
  • RBI IT Examination Framework + Annexures
  • COBIT 2019 (mapped) + ISO 27001:2022
  • ITIL 4 service-management practices
  • ISO 22301 (BCP) — mapped where in scope
In short

What is the RBI IT Governance Master Direction?

The RBI Master Direction on IT Governance, Risk, and Assurance mandates board-level IT oversight, a named CISO, and independent assurance for regulated entities. Macksofy runs readiness assessments and audits against the direction for banks and NBFCs across India.

Why RBI IT Gov MD matters

RBI IT Gov MD is leverage, not paperwork.

RBI Master Direction RBI/2023-24/107 dated 07-Nov-2023 (effective 01-Apr-2024) replaced two decades of fragmented IT-governance guidance with a single, prescriptive direction. The board IT Strategy Committee, IT Steering Committee, CISO independence, IT-services management lifecycle and IT-audit independence are now individually examinable. RBI inspections in 2024-25 have already cited dozens of REs for non-constitution of the IT Strategy Committee or CISO reporting through the CIO. Macksofy's audit produces the governance evidence, control-to-clause map and inspector walk-through pack required for a clean IT examination.

Applicability
  • Scheduled Commercial Banks (excl. RRBs and LABs as per applicability matrix)
  • Top, Upper and Middle Layer NBFCs per Scale-Based Regulation
  • All-India Financial Institutions (NABARD, NHB, EXIM, SIDBI, NaBFID)
  • Credit Information Companies regulated under CICRA
  • Boards looking to pre-empt the FY25-26 IT examination cycle
  • Group entities consolidated under banking-group IT governance
Standards & frameworks

Aligned to the regulations that matter.

RBI Master Direction on IT Governance, Risk, Controls and Assurance Practices (RBI/2023-24/107 dated 07-Nov-2023)
RBI Cyber Security Framework for Banks (Jun 2016, updated)
RBI Master Direction on Outsourcing of IT Services (RBI/2023-24/102 dated 10-Apr-2023)
RBI IT Examination Framework + Annexures
COBIT 2019 (mapped) + ISO 27001:2022
ITIL 4 service-management practices
ISO 22301 (BCP) — mapped where in scope
Methodology

How we run a RBI IT Gov MD engagement.

Interactive walkthrough — every phase clickable, every activity documented, every artefact regulator-ready.

  1. 01
    1 · Governance baseline
    • Board IT Strategy Committee constitution + charter audit
    • IT Steering Committee minutes + decision-trail walk
    • CIO / CISO / Head-IT-Assurance independence test
    • IT-strategy alignment with business-strategy evidence
  2. 02
    2 · IT services & operations
    • IT-services management lifecycle review (intake to retire)
    • Change, release, configuration, problem, incident management
    • Capacity, performance & availability management evidence
    • Cryptographic-control inventory + lifecycle
  3. 03
    3 · Risk, controls & information security
    • IT-risk register + risk-acceptance audit trail
    • Information-security policy + control-baseline currency
    • Vulnerability + patch lifecycle SLA evidence
    • Logging + monitoring + SOC capability assessment
  4. 04
    4 · Business continuity & DR
    • BCP / DR policy + tested RTO / RPO evidence
    • DR drill cadence + lessons-learned closure
    • Cyber-incident scenario in BCP testing
    • Critical-system recovery walk-through
  5. 05
    5 · IT assurance & audit
    • IT-audit charter + Head-IT-Assurance independence
    • Risk-based IT-audit plan adequacy
    • Audit-finding closure + board reporting
    • External-audit coverage gap analysis
  6. 06
    6 · Reporting & inspection pack
    • Clause-by-clause compliance attestation
    • RBI IT examination walk-through deck
    • Remediation roadmap + 30-day retest
Deliverables

What your RBI IT Gov MD engagement puts on the table.

  • Governance constitution pack — IT Strategy + Steering Committee charters
  • CISO / Head-IT-Assurance independence attestation
  • Clause-by-clause MD compliance register
  • IT-services management lifecycle gap report
  • BCP / DR drill evidence + cyber-scenario test report
  • IT-audit charter + risk-based plan
  • RBI IT-examination walk-through deck
  • Free retest within 30 days + closure letter
Recent engagements
Mid-tier private bank

Pre-IT-examination MD readiness audit

Outcome: IT Strategy Committee re-constituted with independent director; CISO moved out of CIO reporting line; clean RBI IT examination with no major findings

Upper-Layer NBFC (listed)

End-to-end MD audit + board reporting reset

Outcome: Risk-based IT-audit plan rolled out; quarterly IT-Strategy-Committee dashboard live; audit-finding closure cycle compressed from 180 to 60 days

At a glance

The shape of a RBI IT Gov MD engagement.

Every number below is grounded in how Macksofy actually runs the engagement — not aspirational marketing copy.

0
Methodology phases
0
Documented activities
0
Auditor-ready deliverables
0 day
Day retest window
Audit pillars

What we actually examine.

Each pillar is a distinct workstream inside the engagement — scoped, evidenced, and signed off independently before the audit pack is assembled.

18CONTROLS MAPPEDacross 6 pillars
Coverage breakdown
  • Board & strategic governance3 pts
  • IT services management3 pts
  • IT operations & infrastructure3 pts
  • Information & cyber security3 pts
  • Business continuity3 pts
  • IT assurance & audit3 pts
Pillar 01
Board & strategic governance

IT Strategy Committee, IT Steering Committee and CISO independence — the three things RBI checks first.

  • IT Strategy Committee constitution + minute trail
  • IT Steering Committee composition + decisions
  • CISO reporting line independence from CIO
Pillar 02
IT services management

End-to-end lifecycle from demand intake through retirement — auditable, not anecdotal.

  • Change / release / configuration evidence
  • Capacity + performance management
  • Cryptographic-key lifecycle + HSM controls
Pillar 03
IT operations & infrastructure

The everyday running of the estate the rest of the MD assumes is in place.

  • Data-centre + DR site operations
  • Backup, restore, integrity-test cadence
  • Patch & vulnerability SLA evidence
Pillar 04
Information & cyber security

Cross-mapped to the RBI CSF — the MD pulls security squarely into governance.

  • ISMS alignment + control baseline
  • SOC + threat-monitoring capability evidence
  • Cyber-incident reporting (CSITE 6h / CERT-In)
Pillar 05
Business continuity

Tested RTO / RPO with cyber-incident scenarios in the drill plan.

  • BCP policy + scenario-based DR tests
  • Cyber-incident scenario in BCP testing
  • Critical-system recovery time evidence
Pillar 06
IT assurance & audit

An independent IT-audit function, risk-based plan, and closure traceable to the board.

  • Head-IT-Assurance charter + independence
  • Risk-based IT-audit plan + coverage
  • Audit-finding closure + board reporting trail
Engagement timeline

From kick-off to regulator-ready report.

The horizontal flow below shows the typical week-by-week shape of a RBI IT Gov MD engagement. Click any station for detail in the methodology section above.

01
Week 1
Governance baseline
02
Week 2
IT services & operations
03
Week 3
Risk, controls & information security
04
Week 4
Business continuity & DR
05
Week 5
IT assurance & audit
06
Week 6
Reporting & inspection pack
What clients say · Trusted India + UAE

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Came in with zero security background. 5 weeks later I was running Burp Suite and Metasploit confidently. Cleared CEH on the first attempt.
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DevSecOps Lead · Healthcare SaaS · Hyderabad
FAQ

RBI IT Gov MD — what compliance leads ask before signing.

01-Apr-2024. RBI inspections from FY25 onwards are testing against it directly — including the constitution of the IT Strategy Committee and CISO independence.
Pair with an assessment

RBI IT Gov MD evidence starts with hands-on testing.

A clean RBI IT Gov MD report rests on real technical assurance. These Macksofy assessments generate the vulnerability, penetration and control-effectiveness evidence your auditor expects to see.

References & standards

Macksofy delivers this work to the following standards and regulator requirements. Definitions and controls are sourced from the issuing bodies below.

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