ISO/IEC 27701 — Privacy Information Management
GDPR + DPDP, certified as a system — not a checklist.
ISO 27701 extends ISO 27001 into a full Privacy Information Management System (PIMS). The only certification that demonstrates GDPR / DPDP / CCPA compliance via independent audit. Mandatory shortlist for enterprises selling to EU + India enterprise.
- ISO/IEC 27701:2019
- ISO/IEC 27001:2022 (parent)
- GDPR + DPDP mapping
- ISO/IEC 29100 privacy framework
- ISO/IEC 27018 (cloud PII complement)
What is ISO 27701?
ISO/IEC 27701 extends ISO 27001 into a Privacy Information Management System (PIMS), operationalizing data-protection controls. Macksofy implements 27701 to help Indian businesses evidence DPDP and GDPR compliance on top of an existing ISMS.
ISO 27701 is leverage, not paperwork.
DPOs need evidence the privacy program is operating, not just documented. ISO 27701 audit produces that evidence — and translates directly to GDPR Article 5(2) accountability and DPDP Section 8 reasonable-security obligations. Macksofy implements 27701 alongside ISO 27001 in a single 18–22 week engagement.
- Data Controllers + Processors processing significant PII
- Multinationals with GDPR + DPDP obligations
- BPO / KPO handling EU / Indian customer data
- Healthtechs, fintechs, edtechs
- B2B SaaS handling end-customer PII
Aligned to the regulations that matter.
How we run a ISO 27701 engagement.
Interactive walkthrough — every phase clickable, every activity documented, every artefact regulator-ready.
1 · Privacy scoping
- 01Controller / processor role determination
- 02PII inventory + RoPA
- 03Cross-border transfer mapping
What your ISO 27701 engagement puts on the table.
- Full PIMS documentation (8+ procedures)
- RoPA + DPIA framework + sample DPIAs
- Combined 27001 + 27701 SoA
- Data subject rights workflow + portal spec
- Breach notification playbook (72-hour)
- Stage 1 / 2 audit + annual surveillance
ISO 27001 + 27701 dual certification
Outcome: EU customer questionnaires reduced to a single artefact handover; passed GDPR processor audits without rework
The shape of a ISO 27701 engagement.
Every number below is grounded in how Macksofy actually runs the engagement — not aspirational marketing copy.
What we actually examine.
Each pillar is a distinct workstream inside the engagement — scoped, evidenced, and signed off independently before the audit pack is assembled.
- PIMS scope & context3 pts
- Privacy by design integration3 pts
- DPIA + ROPA3 pts
- Data-subject rights ops3 pts
- Cross-border transfer governance3 pts
- Privacy continual improvement3 pts
Get the controller-vs-processor split right and the rest of the audit gets easier.
- Controller / processor / joint-controller delineation
- PIMS scope statement + boundary
- Stakeholder & legal-context register
Embedding privacy into how engineering actually builds.
- Privacy-by-design SDLC gates
- Default-private configuration evidence
- Privacy-engineering tooling review
The two artefacts that anchor everything else.
- Data Protection Impact Assessments
- Records of Processing Activities
- High-risk processing inventory
From intake form to verified resolution — within deadline.
- Rights-request portal + workflow
- Identity-verification protocol
- SLA + audit-trail evidence
SCCs, adequacy decisions, derogations — what you actually rely on.
- Transfer-impact assessments (TIA)
- SCC + SCC-2021 implementation
- Onward-transfer + sub-processor flow
PIMS clauses 5-10 — keeping the system alive after certification.
- Internal audit + management review
- Privacy KPIs + breach trending
- CAPA + maturity uplift roadmap
From kick-off to regulator-ready report.
The horizontal flow below shows the typical week-by-week shape of a ISO 27701 engagement. Click any station for detail in the methodology section above.
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ISO 27701 — what compliance leads ask before signing.
ISO/IEC 27018 — PII in Public Cloud
The PII-in-cloud certification customers ask for first.
Learn moreISO 27001 Consulting & Implementation
ISO 27001 done in 16 weeks — by people who've shipped 30+ certifications.
Learn moreISO/IEC 27017 — Cloud Security Certification
Cloud security controls procurement teams actually look for.
Learn moreISO 27701 evidence starts with hands-on testing.
A clean ISO 27701 report rests on real technical assurance. These Macksofy assessments generate the vulnerability, penetration and control-effectiveness evidence your auditor expects to see.
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VAPT done properly — not a scan with a cover page.
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Test web apps the way attackers (and bug bounty hunters) do.
Explore serviceMacksofy delivers this work to the following standards and regulator requirements. Definitions and controls are sourced from the issuing bodies below.
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